• Return Policy

    • A form of personal identification may be required.
    • All returns and exchanges must contain original packaging.
    • If a check was written for the original purchase, 14 business days may be required before a refund will be issued.
    • No cash back on purchases made with a DDM Gift Card or DDM Store Credit Card.
    • Gift receipts – Refunds will be given as a DDM Store Credit Card.
    • We cannot accept returns on magazines, books, music, alcohol, trading cards, baby formula, WIC, Amusement Park, Phone Cards or any Gift Cards.
    • All Returns must be within 90 days of original purchase date or up until the Holiday or Season that is seasonally unique merchandise, whichever comes first.
    • Discounts & Promotions – Refund value for each item will be reduced to reflect the value of any free gift or discount.
    • Returns with a receipt
      • Returns made with a Discount Drug Mart Receipt dated within 90 days will be accepted for a full refund or exchange.
      • Home Health Care purchases must be returned within 7 days.
    • Returns without a receipt
      • Will be issued at the lowest sell price within the last 6 months on a DDM Store Credit Card.
      • Returns over $50 will be issued through the Corporate Office.
    • Returns for purchases that originated from a non-DDM Online Marketplace (Instacart, DoorDash, etc.) must be processed through the Online Marketplace platform. Any in-store return will be treated as a Return without a receipt (see above).
    • We reserve the right to limit or refuse a refund.